Shipping Policy
Welcome to RAPS2DIO ("Website," "we," "our," or "us"). This Shipping and Refund Policy outlines the process for delivering both digital and physical products, detailing shipping timeframes, availability, and related services.
1. Order Processing and Delivery
1.1. Order Processing:Upon successful payment for digital or physical products, you will receive an order confirmation email with details of your purchase.
1.2. Digital Product Availability:Most digital media products are available for download immediately after purchase. However, some products may require additional processing time. We will notify you of any such delays during the checkout process.
1.3. Physical Product Availability:Physical products, which are made to order as soon as you place an order, take longer to deliver. Making products on demand instead of in bulk helps reduce overproduction. Thank you for making thoughtful purchasing decisions!
2. Digital Product Delivery
2.1. Download Link:To access your purchased digital products, you will receive a secure download link via email. This link will allow you to download your digital media files directly to your device.
2.2. Downloading Timeframe:The timeframe for making digital media ready for download may vary depending on the specific product. We aim to make digital media available for download as soon as possible, typically within minutes of your purchase.
3. Physical Product Delivery
3.1. Production Time:Since our physical products are made to order, production time may vary. We strive to complete and ship orders within 05-07 days of purchase.
3.2. Shipping Time:Once your custom product is made, it will be shipped to your specified address. Shipping timeframes will vary based on your location and the shipping method chosen at checkout.
3.3. Shipping Costs:Shipping costs for physical products are calculated at checkout based on the delivery address and selected shipping method.
4. Domestic and International Shipping
4.1. Availability:We offer digital product delivery worldwide. Regardless of your location, you can purchase and download our digital media products.
4.2. Physical products can be shipped domestically and internationally, with shipping costs and delivery times varying based on location.
5. Service Interruptions
5.1. Service Availability:While we strive to maintain uninterrupted access to our digital and physical products, there may be rare instances where access to the website or download links is temporarily interrupted due to technical issues, maintenance, or other unforeseen circumstances. In such cases, we will work to resolve the issue promptly and provide updates if necessary.
5.2. In case of physical products there might be disruptions due to unforeseen circumstances such as natural calamities, Geo-political issues , wars and conflicts, Government embargo, accidents and incidents , duty ad octroi , Tax conflicts , incorrect/ incomplete delivery address and contact details, force majure, supply chain and logistic disruptions etc. In such cases, we will work to resolve the issue promptly and provide updates if necessary.
6. Refund Policy
Refunds for digital products and physical products kindly refer our Refund Policy - https://www.raps2dio.com/site-poicies/refund-policy
7. Contact Information
7.1. Assistance:If you have any questions or need assistance regarding the delivery of your digital or physical products or any other related matters, please contact us at raps2dio@gmail.com.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy. If you do not agree with these terms, please refrain from making a purchase or using our services.